

Terms & Conditions
The terms on which you may use this platform
Last updated: 23/09/2026
These Terms & Conditions ("Terms") govern your access to and use of the CNE Contract Portalsubcontractor management platform (the "Platform"), operated by CNE Software Solutions (the "Company", "we", "us" or "our"), a company registered in England and Wales under company number [Company Registration Number], whose registered office is at [Registered Address].
By creating an account, signing in, or otherwise using the Platform, you agree to be bound by these Terms. If you do not agree, you must not access or use the Platform. If you are using the Platform on behalf of an employer or a contracting organisation, you confirm that you have authority to bind that organisation to these Terms.
Accounts are created and managed by authorised administrators. You must keep your username and password secure and confidential, and you are responsible for all activity carried out under your account. You must notify us at admin@cnesoftwaresolutions.com immediately if you become aware of any unauthorised use of your account or any other security breach. We may suspend or terminate an account at any time, including where access is no longer required or these Terms are breached.
We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the Platform for the purpose of managing ground disturbance permits, allocations, scaffolding works, risk assessments and related subcontractor documentation, solely in connection with works you are authorised to carry out. This licence is limited to the permissions assigned to your account by an administrator.
You agree to use the Platform only for lawful purposes and in accordance with our Acceptable Use Policy. You must not misuse the Platform, submit inaccurate or misleading information, or attempt to disrupt or compromise its security.
Completed documents may be automatically archived to a shared cloud storage provider. The Company takes reasonable steps to ensure documents are stored securely, but you are responsible for ensuring that the Content you submit is correct before signing or submitting it.
Use of the Platform may be subject to fees agreed separately between the Company and the contracting organisation. Unless otherwise agreed in writing, end-user accounts are provided without charge to the individual user. Any applicable taxes will be added where required.
All intellectual property rights in the Platform (including its design, code, branding and documentation) are owned by the Company or its licensors. You must not copy, modify, distribute, reverse engineer or create derivative works based on the Platform, except as expressly permitted by these Terms. You retain ownership of the Content you submit, subject to the licence granted in clause 5.
You agree to keep confidential any non-public information you access through the Platform, including Client data, site details, drawings and commercial information, and to use it only for the purpose of carrying out the authorised works.
Our use of personal data is described in our Privacy Policy, which forms part of these Terms. By using the Platform you acknowledge that we will process personal data as set out in that policy. For data protection enquiries, contact admin@cnesoftwaresolutions.com.
The Platform is provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, representations and conditions, whether express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or that any data will be accurate or complete. You should not rely on the Platform as your sole means of managing safety-critical works; on-site supervision and judgement remain your responsibility.
To the maximum extent permitted by law, neither the Company nor its officers, employees, affiliates or licensors shall be liable for any indirect, incidental, special or consequential loss or damage arising from your use of, or inability to use, the Platform, including loss of profits, loss of business, loss of data or any other loss. Our total aggregate liability arising out of or relating to these Terms shall not exceed the fees paid by your organisation for the Platform in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded by law.
You agree to indemnify and hold the Company harmless from any claims, losses, damages or costs arising from your breach of these Terms, your misuse of the Platform, or your infringement of any third-party rights in connection with Content you submit.
We shall not be liable for any failure or delay in performing our obligations where caused by events beyond our reasonable control, including acts of God, network outages, third-party service failures, industrial action or governmental action.
These Terms apply from the moment you first use the Platform and continue until your account is closed. We may suspend or terminate your access at any time, with or without cause, and without notice. Upon termination, all licences granted to you cease, but the provisions that by their nature should survive (including confidentiality, data protection and limitation of liability) remain in effect.
You may not assign or transfer your account or these Terms without our consent. We may assign these Terms to a successor in connection with a merger, acquisition or sale of all or part of our business.
We may update these Terms from time to time. We will indicate the "Last updated" date above. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms. Where changes materially affect your rights, we will use reasonable efforts to notify users through the Platform or by email.
These Terms are governed by the laws of England and Wales. Any dispute arising out of or in connection with them is subject to the exclusive jurisdiction of the courts of England and Wales, except that either party may seek interim or injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.
These Terms, together with the Privacy Policy, Cookie Policy and Acceptable Use Policy, constitute the entire agreement between you and the Company in relation to the Platform and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us at admin@cnesoftwaresolutions.com or by post at[Registered Address].